outbound call failed
# support
t
this is the caller id f098b10f-3ccc-4746-b975-b0ff95050cd6
v
message has been deleted
@Tarek Maximus Great! How can I assist you with the caller ID f098b10f-3ccc-4746-b975-b0ff95050cd6 today?
You can continue this conversation by mentioning me in the message.
Got it. Tagging @User for additional help.
t
@Shubham Bajaj any update please?
s
@Tarek Maximus i checked the call id and it's look bot was responding from both sides can you do one more call pelase and share the call id.
s
it's shows
customer ended the call
can you please try making call on another number.
it's really strange but this is customer ended the call.
t
Please check call recording, agent says first message then a male voice mentions something about debugging artifacts. Lead submitted info as well got same result 'customer ended call' but I didn't receive a call. id 2bb3e1de-e733-48ae-b6ee-2e5bd748031f
s
okay this is from vapi, debugging artifacts are sent your server.
we are connecting today so will see there.
t
Please help me with this asap, if you recall the problem is on Vapi's side call id 6d672d9f-8c25-49a8-a2b7-ded46f1c9ad6 We have a call later today but you may have another power cut. I need this resolved urgently. Thank you
s
@Tarek Maximus as discussed you have to check your twilio logs for the call.
t
Please check DM
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