Squads: Can’t Update Phone Number
# supportt
Tarek Maximus
07/22/2024, 7:06 PMhttps://cdn.discordapp.com/attachments/1265022281613185074/1265022282204451017/IMG_6740.jpg?ex=669fff4f&is=669eadcf&hm=26b26edd0bea3e7fe2f778f123024bb1e82f8113da165dd579c427fd3052e0e4&
https://cdn.discordapp.com/attachments/1265022281613185074/1265022282942644294/IMG_6739.jpg?ex=669fff4f&is=669eadcf&hm=6a8e52e8d73436bfa4a8f308ffc37cbb6708d5ed193fd2f540f2b02fc87f9212&
v
Vapi
07/22/2024, 7:07 PMmessage has been deleted
Vapi
07/22/2024, 7:07 PM@Tarek Maximus
Hello! How can I assist you today with VAPI? If you have any questions or need support with voice development, feel free to ask!
Vapi
07/22/2024, 7:07 PMYou can continue this conversation by mentioning me in the message.
t
Tarek Maximus
07/22/2024, 7:09 PMTried a few id’s after sending new requests but still same issue
Checked everything
Unable to update phone number and move forward with build
Please advise. Thank you
{
"squad": {
"members": [
{
"assistantId": "95f52c41-cdd7-47a0-9e4e-235e6486a858",
"assistantDestinations": [
{
"type": "assistant",
"assistantName": "Customer Service Assistant",
"message": "Please hold on while I transfer you to our live customer service team.",
"description": "If the customer needs help with an auto glass replacement or repair for their vehicle."
}
]
},
{
"assistantId": "f1d012a9-9769-4121-841a-f81ed34a0488",
"assistantDestinations": [
{
"type": "assistant",
"assistantName": "Receptionist",
"message": "Give me a moment to transfer you back to our receptionist agent.",
"description": "If the customer has questions unrelated to booking an appointment for an auto glass replacement or reoair for their vehicle."
}
]
}
]
},
"customer": {
"number": "+12029371845"
},
"phoneNumberId": "cea89209-e801-4221-ae52-1d008f080877"
}
Tarek Maximus
07/22/2024, 7:09 PMSTATUS 201
{
"id": "13cea8b7-adf6-4d24-9f58-57a8f1c03720",
"phoneNumberId": "cea89209-e801-4221-ae52-1d008f080877",
"type": "outboundPhoneCall",
"createdAt": "2024-07-22T18:37:02.116Z",
"updatedAt": "2024-07-22T18:37:02.116Z",
"orgId": "d03f4110-2c05-4ec7-8244-3582a39ccbbd",
"cost": 0,
"customer": {
"number": "+12029371845"
},
"status": "queued",
"phoneCallProvider": "twilio",
"phoneCallProviderId": "CA0ac447ffabd1f2ff57e1a550317d9dab",
"phoneCallTransport": "pstn",
"squad": {
"members": [
{
"assistantId": "95f52c41-cdd7-47a0-9e4e-235e6486a858",
"assistantDestinations": [
{
"message": "Please hold on while I transfer you to our live customer service team.",
"description": "If the customer needs help with an auto glass replacement or repair for their vehicle.",
"type": "assistant",
"assistantName": "Customer Service Assistant"
}
]
},
{
"assistantId": "f1d012a9-9769-4121-841a-f81ed34a0488",
"assistantDestinations": [
{
"message": "Give me a moment to transfer you back to our receptionist agent.",
"description": "If the customer has questions unrelated to booking an appointment for an auto glass replacement or reoair for their vehicle.",
"type": "assistant",
"assistantName": "Receptionist"
}
]
}
]
}
}
Tarek Maximus
07/22/2024, 7:09 PMUPDATE PHONE NUMBER
Postman request
{
"squadId": "13cea8b7-adf6-4d24-9f58-57a8f1c03720"
}
Returns
{
"message": "Couldn't Find Squad.",
"error": "Bad Request",
"statusCode": 400
}
curl --request PATCH \
--url https://api.vapi.ai/phone-number/cea89209-e801-4221-ae52-1d008f080877 \
--header 'Authorization: Bearer ' \
--header 'Content-Type: application/json' \
--data '{
"squadId": "13cea8b7-adf6 -4d24-9f58-57a8f1c03720"
}'
API omitted
v
Vapi
07/22/2024, 7:09 PMGot it. Tagging @User for additional help.
s
Shubham Bajaj
07/23/2024, 2:02 PMyout sqaud id is incorrect please use correct squad id.
t
Tarek Maximus
07/23/2024, 2:06 PM2 Views