Assistant interrupts user two often and interrupts...
# support
g
The assistant interrupts me often even if I don't do pauses. Also, the assistant consistently repeats 2-3 times the same sentence (or variants) by interrupting itself and starting again, especially after I answer long sentences. I tried increasing Response Delay and/or LLM Request Delay, same issue. This is very annoying. Assistant ID: dab7808f-abbc-48c8-974f-d936f1f81505 https://cdn.discordapp.com/attachments/1265040144449277982/1265040144721772676/Capture_decran_2024-07-22_a_22.13.54.png?ex=66a00ff1&is=669ebe71&hm=f2e93cf3aaff2f99e1c2fbabba540300604433dea6a75fc0a1d503b07a235add&
v
@Godefroy @Lonestone I'm sorry to hear that you're experiencing interruptions and repeated sentences from the assistant. It sounds like we might need to adjust the
number
parameter to allow for more words before the assistant considers interrupting. Additionally, we should ensure that the
assistantOverrides.maxDurationSeconds
is set appropriately to prevent the assistant from cutting off too soon. Could you please provide me with the current settings for the
number
parameter and the
assistantOverrides.maxDurationSeconds
? This will help me understand how to adjust them to improve your experience.
You can continue this conversation by mentioning me in the message.
g
I didn't set maxDurationSeconds
v
@Godefroy @Lonestone Understood. Not setting
maxDurationSeconds
means the assistant is using default settings, which might not be optimal for your use case. To address the issue of the assistant interrupting you and repeating sentences, we can try the following steps: 1. Increase the
number
parameter to allow for longer user input before the assistant considers responding. 2. Set the
assistantOverrides.maxDurationSeconds
to a higher value to give you more time to speak without being interrupted. Since these settings are not directly accessible through our conversation, you would need to adjust them in your assistant's configuration. If you're not sure how to do this or if the problem persists after making these changes, please reach out to support for more detailed assistance. Would you like me to guide you on how to contact support or is there anything else I can assist you with right now?
s
@Godefroy @Lonestone can you please share the call id with description where it interrupts because IDK French.
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