I try to setup an outbound call in make.com via an http request. I need to fill in a valid customer_id. Where did I get one? I put in a random UIID and got the error message „Customer does not exists“ I can not leave the field empty.

@RobertV42 To set up an outbound call and fill in a valid

customer_id

, you need to use an identifier for a customer that exists within the VAPI system. The

customer_id

is typically provided to you when a customer is created or registered in your system. If you're using a random UUID without having it registered as a customer in the VAPI system, you will indeed receive an error stating "Customer does not exist." If you have already registered customers within the VAPI system, you should use the

customer_id

that was assigned to them at the time of registration. If you haven't registered any customers yet, you will need to do so before you can make an outbound call to them. If you need assistance with registering a customer or finding an existing

customer_id

, please ask support for more info on this. They can guide you through the process of customer registration or help you retrieve the

customer_id

for an existing customer.

Don't use a UUID.

OK, whom from Support should I contact to add a customer. Does this mean, that it is not allowed to call someone without this is a customer. I have the use cases that someone calls me and the asked for a call back.

"customer": { "number": "customer phone number goes here" } This is all you need. Delete the customerId part

Thats it, thanks a lot this is working ....

instead of using customer id use customer object and pass the customer number to make the phone outbound call.