For some reason i dint get the end of call report . Need to extract the voice call audio file and cannot do it for my life. Vapi has so much potential but so many bugs . I finished my appointment setter for my business and a week later needed to scratch it off again because of all the reliability issues.

@KI-BLRAP[DUB] I'm really sorry to hear that you're experiencing difficulties with the end of call report and extracting the voice call audio file. I understand how important it is for your business to have reliable tools, and I'm here to help you resolve these issues as quickly as possible. To assist you with extracting the voice call audio file, I may need a bit more information. Could you please provide me with the call ID or any specific details about the call in question? This will help me guide you through the correct steps or perform the necessary actions on your behalf. Regarding the reliability issues you mentioned, we take such feedback seriously, and I assure you that our team is continuously working to improve VAPI's performance and reliability. If you have any specific instances or error messages, please share them so we can address them promptly. If you need immediate assistance, you can also reach out to our support team by sending an email to [support@vapi.ai](support@vapi.ai), and they will be more than happy to help you with these issues. Let's work together to get your appointment setter running smoothly again.

That does not come in the end of call report. So get the callID.... Also should use the API.

What api?, i use the vapi assistant with tools using a webhook with make.com for each tool since i have one for checking availibility and the other one for doing the appointment. Should i make another one solely for the end of call report using the call id. I’m only for the call audio URL to extract??

For this make sure HIPAA Compliance is disabled and Audio Recording is enabled .

can you share the call id for which you didn;t recieved end of call report.