I’m facing a challenge with voice detection for an AI assistant that’s supposed to hang up when it reaches a voicemail. However, the assistant isn’t recognizing voicemail messages and just stays on the line. When I looked into it, I saw that some resources mention needing a Twilio number for proper voicemail detection. But I’m using Vonage for my calls, and I’m wondering if it’s essential to have a Twilio number for this feature to work, or if there’s a workaround that can make it compatible with Vonage.

@John I understand the importance of having your AI assistant efficiently detect voicemail to avoid unnecessary wait times on the line. While the voicemail detection settings you're referring to are specifically for Twilio, it doesn't necessarily mean you must switch to Twilio to achieve voicemail detection with Vonage. Vonage also offers its own mechanisms for detecting voicemail. It typically involves analyzing the call progress events for indications that a voicemail system has been reached, such as a long beep or a pre-recorded message. You would need to implement logic within your application that listens for these events when using Vonage's API. If you're looking for a solution that works with Vonage, you might need to explore Vonage's documentation or reach out to their support for guidance on how to implement voicemail detection with their service. They may have specific tools or configurations that you can use to achieve this functionality. If you need further assistance or have more questions about integrating voicemail detection with Vonage, please let me know, and I'll do my best to assist you.

you can use LLM to detect if it's voicemail else you have to use number purchase number from twilio.

thank you