Error in VAPI's Calling
# support
t
I'm trying to initiate the call and testing on VAPI dashboard but after the initial message I don't get any response from the Assistant and it get disconnected after 30 -40 seconds and the logs says like user is quite and not speech
hello there?
v
message has been deleted
@thezubairkhan It sounds like there might be an issue with the Assistant not being properly retrieved or responding as expected during the call. To help you troubleshoot this, I would recommend checking the following: 1. Ensure that the Assistant is correctly configured on your server to respond to the
assistant-request
message. 2. Verify that the Assistant's response is in the correct JSON format and includes the necessary information for VAPI to continue the conversation. 3. Check your server logs to see if there are any errors when VAPI attempts to retrieve the Assistant. 4. Make sure that the Assistant has the correct logic to handle speech input and provide responses. If you've already checked these and the issue persists, please provide more details or any specific error messages you're seeing so I can assist you further. If you need more in-depth support, don't hesitate to reach out to the support team for additional help.
You can continue this conversation by mentioning me in the message.
s
can you share the call id.