@Jeff Hello! I'm sorry to hear that you're experiencing intermittent issues with outbound calls failing due to "Twilio Connection Failed" errors. It's good that you've provided detailed observations and examples of the call records. This information is very helpful for troubleshooting. Since most calls are succeeding with the same setup, it seems like the issue might be sporadic or related to specific conditions that occur during the time of the failed calls. Here are a few steps you can take to manage and debug these errors: 1. **Check Twilio Service Status**: Ensure there are no ongoing issues with Twilio's services by checking their status page. 2. **Review Twilio Logs**: Access detailed logs from Twilio to see if there are any additional error messages or patterns that can provide more insight. 3. **Network and Connectivity Checks**: Verify that there are no network or connectivity issues on your end that could be causing the intermittent failures. 4. **Error Patterns**: Look for patterns in the errors. Are they occurring at specific times of the day, with specific destination numbers, or after certain application updates? 5. **Contact Twilio Support**: Since the issue is with Twilio's connection, reaching out to Twilio support with the call record examples and your observations could yield more specific guidance. 6. **Monitor After Changes**: If any changes are made to your setup or if Twilio provides updates, closely monitor the calls to see if the issue persists. If you need further assistance or if there's anything specific you would like me to do to help you with this issue, please let me know.

You can continue this conversation by mentioning me in the message.

they will be able to help you out with it