No End of Call Report
# support
t
End of call report sent to server url at org settings A7d05948-e223-4e08-89f1-ab5deb2da29a Removed org server url, now no webhook logs showing and still not receiving data to make webhook 48c31a1f-4f6c-461c-a4f1-ca128b83d3d6 "clientMessages": [ "conversation-update", "function-call", "hang", "metadata", "speech-update", "transcript" ], "serverMessages": [ "end-of-call-report" ], "analysisPlan": { "structuredDataPrompt": "You will be given a transcript and you have to extract the user's name, which city they live in, their zip code, and the reason for the call.", "structuredDataSchema": { "type": "object", "properties": { "Name": { "type": "string", "description": "The user's name" }, "City": { "type": "string", "description": "The city where the user lives" }, "Zip code": { "type": "string", "description": "The user's zip code" }, "Reason for call": { "type": "string", "description": "The reason why the user is calling" } } } } }, "serverUrl": "https://hook.eu2.make.com/hewuvqq341xqs214npw9fdf5nxpxcf2l" }
v
@Tarek Maximus It seems like you've encountered an issue where after removing the organization's server URL, webhook logs are not showing, and you're not receiving data for the webhook. To address this, let's ensure that the new server URL you've provided is correctly configured to receive the end-of-call report. Please verify that the server URL
https://hook.eu2.make.com/hewuvqq341xqs214npw9fdf5nxpxcf2l
is correctly set up to accept POST requests and that it is expecting the correct data format as specified in your
analysisPlan
. If the server URL is correct and the server is properly configured to handle incoming webhooks, you should start seeing the webhook logs. If you have already verified the server URL and it's still not working, there might be an issue with the webhook configuration or the data being sent. In that case, please provide more details or check the server logs for any errors that could give us a clue about what's going wrong. If you need further assistance with this, please ask support for more info on this.
You can continue this conversation by mentioning me in the message.
t
@Shubham Bajaj @Sahil Please advise
s
assign server url to your assistant. šŸ”µ 11:45:09:197 No serverUrl found for message type: end-of-call-report. Skipping...
t
I have, you can see in config "Reason for call": { "type": "string", "description": "The reason why the user is calling" } } } } }, "serverUrl": "https://hook.eu2.make.com/hewuvqq341xqs214npw9fdf5nxpxcf2l" }
s
call id please.
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