AI having multiple problems
# support
m
1. The AI keeps repeating the same questions in the script. 2. It seems like the AI is not hearing the Answers when they are spoken 3. when using the interface, after we click save, it does not always save. 4. There seems to be a cacheing issue when saving using the interface 5. There seems to be a caching issue with the AI as it does not always change even after we have changed prompts.
v
@MadHatMedia I'm sorry to hear you're experiencing these issues. Let's address each one: 1. If the AI is repeating the same questions, it might be due to a loop in the script or a condition that keeps being met. Please review the script conditions and ensure that the AI's state is being updated correctly after each interaction. 2. For the AI not hearing answers, this could be due to issues with speech recognition or the microphone settings. Please check the microphone input levels and ensure that the environment is suitable for voice recognition (i.e., minimal background noise). 3. & 4. Regarding the interface not saving changes or caching issues, this could be related to browser caching or a problem with the interface itself. Please try clearing your browser cache, using a different browser, or checking for any updates that might need to be applied to the interface. 5. If the AI doesn't reflect changes after updating prompts, this could also be a caching issue. Ensure that after making changes, you're clearing any server-side or local caches that might be affecting the AI's behavior. If these suggestions do not resolve the issues, or if you need further assistance, please reach out to support for more detailed troubleshooting.
You can continue this conversation by mentioning me in the message.
m
Those suggestions did not help
you can check this call ID: efab5af7-d2fa-4804-9150-77005d646ef1
it seems to really have a hard time if someone gives a 1 word answer
s
for the save issue can you share a loom video.
can you share more context where exactly is the issue with timestamp and expected vs actual response.
s
Marking it as close since there was no response.
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