@Raffy
Hello!
VAPI itself is designed to handle voice interactions and may not directly manage calendar appointments or time zone conversions. However, when integrating with services like Google Calendar (GCal) or Calendly through Make.com, you can capture the caller's time zone information during the voice interaction and pass it along to Make.com as part of the data payload.
Here's how you can handle time zones with VAPI and Make.com:
1. During the voice interaction, explicitly ask the caller for their time zone or infer it from their phone number or other provided information.
2. Once you have the time zone information, include it in the API request to Make.com, which will then communicate with GCal or Calendly.
3. Make.com can use this time zone information to ensure that the appointment is booked correctly across different time zones.
Make sure to format the time zone information correctly according to the requirements of the APIs you're using. If you need further assistance on how to format or pass this information to Make.com, please ask support for more info on this.
Would you like to proceed with capturing the caller's time zone information in your voicebot flow?