I get this in calls Model called tool: dtmf o
# support
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where I just hear button presses and then silence timeoff and hangsup
v
@DomnulZeu It sounds like you're experiencing an issue where you're only hearing button presses followed by a period of silence, after which the call hangs up. This could be related to the
silenceTimeoutSeconds
setting in your Voice API configuration, which is currently set to 30 seconds. If no speech is detected within this time frame, the call may be programmed to hang up automatically. To assist you further, could you please provide more details about the problem? Are you expecting to receive voice input after the button presses, or is there a specific action that should be triggered but isn't happening? Any additional context you can provide will help me address your issue more effectively.
You can continue this conversation by mentioning me in the message.
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I am not supposed to recieve any button presses
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@DomnulZeu can you be more clear?
because of no response closing this ticket.
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