We bought phone number directly from VAPI. How can...
# support
s
I need to access that phone number on twilio so that I can change the international permissions. I am from Turkey and when I tried to call my own phone number the error is this: {"message":"Couldn't Create Twilio Call. Twilio Error: Account not authorized to call {{my phone number}}. Perhaps you need to enable some international permissions: https://www.twilio.com/console/voice/calls/geo-permissions/low-risk","error":"Bad Request","statusCode":400}
v
@Sülo It seems like you need to adjust your international calling permissions in your Twilio account to allow calls to Turkey. You can do this by visiting the provided Twilio link and enabling the permissions for Turkey. If you prefer to use the VAPI dashboard or the
/phone-numbers/import
endpoint, you can import your phone number and configure the settings there. If you need assistance with the process or encounter any issues, please let me know, and I'll be happy to help further!
You can continue this conversation by mentioning me in the message.
s
I cant access any twilio account so I cant change the options there from that link.
v
Got it. Tagging @User for additional help.
s
@Sülo you cannot access number purchased from Vapi, DM me your stripe email i will do the refund and then you can purchase the number from twilio directly and later import to Vapi.
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