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canyybuy a phone number
# support
c
Cant Buy a phone number
@Shubham Bajaj the problem has not solved
v
@cfarias I'm here to help! If you're having trouble purchasing a phone number through Twilio, let's go through some common steps to troubleshoot the issue: 1. **Check Your Account Balance**: Ensure that you have sufficient funds in your Twilio account to purchase a phone number. 2. **Verify Account Limitations**: If you're on a trial account, there may be limitations on purchasing phone numbers. Make sure your account is upgraded if necessary. 3. **Region Availability**: Check if the phone number you're trying to purchase is available in your desired region. 4. **Browser Issues**: Sometimes browser extensions or issues can interfere with the purchasing process. Try using a different browser or incognito mode. 5. **Payment Method**: Verify that your payment method is valid and up-to-date. If you've checked all these and still can't purchase a number, please provide me with more details or error messages you're encountering so I can assist you further. If the issue persists, you may need to contact Twilio support for more in-depth assistance.
You can continue this conversation by mentioning me in the message.
s
@bryant can you please look into this.
l
You can purchase number on Twilio and integrate to your vapi
c
i did it...and do not work too...
i have tried outbound calls to USA numbers and Mexican phone numbers and get same result...for that reason want to buy a number with you directly
e
I got the same thing yesterday. I was waiting ask about this during the Office Hours. It's not working for me either.
c
**I have tried all possible ways of writing phone numbers (including e.164) and the result is the same...I can't make outbound calls.
***I have tried 2 twilio accounts and 2 different tuilio numbers and the result is the same .... I can't make outbound calls.
** I have tested 2 VAPI accounts...both configured correctly...the result is the same...I can't make outbound calls
So please @Lucent if you can help me to configure and run my VAPI services for outbound calls, I would be very grateful.
e
I was also charged for a Twilio phone number an never got one. Just pointing that out as well. Hopefully they will have some anwers later on today. https://cdn.discordapp.com/attachments/1293200792286662677/1293234821971050516/Screen_Shot_2024-10-08_at_11.31.52_AM.png?ex=6706a248&is=670550c8&hm=53afdb4639d09470b1259683cdf3d64a3de0c126a8ff1f3b2cf0edf7fd0d3faa&
b
i believe twilio itself just doesn't have enough phone numbers
c
Is an opinion?...or Is a real issue with twilio?...do you have a solution?...becase i have two weeks trying AND cant do just one outbund call in VAPI
b
yes, it is an issue with twilio
some area codes run out of phone numbers
c
Mmmm no, Is not correct ....i have bougth a twilio number today...and in fact i configured a twilio number in VAPI but cant make an outbund call...there Is another issue but no body in VAPI can help me until now
b
interesting, i will look into it. so you are unable to make an outbound call to any phone number is what I am understanding?
c
Rigth....i can install my twilio number in VAPI but cant make a call...AND i other different problem, i catn Buy a number with VAPI directly....boths errors make same result= cant make outbund calls
l
I can help you fix this
c
l
Check your dm
b
Hi, this fix should be out soon
For both issues
l
Have you solved this issue?
e
No. I'm still waiting to order a phone number through Vapi. It was mentioned in yesterdays Office Hours that there is an issue with Vapi.
l
You can purchase number on twilio and integrate to your Vapi account
b
This should be fine now, please let us know if it isn't
l
Sure
e
b
try using 3 digit area codes, ex: 706, 432
l
Where are you from?
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