Knowledge for Blocks
# support
m
When using blocks how do you enable the AI to use the knowledge base to answer FAQs or other information like you can do when using other LLMs.
v
@MB To enable the AI to use a knowledge base to answer FAQs or other information when using blocks, you would typically follow these steps: 1. **Integrate the Knowledge Base**: Ensure that your voice application has access to a knowledge base. This could be a database, a set of documents, or an API that contains the information you want the AI to use. 2. **Parse User Queries**: Implement a mechanism to understand and parse user queries to identify when they are asking for information that could be answered using the knowledge base. 3. **Query the Knowledge Base**: Once a relevant query is identified, the AI should query the knowledge base to retrieve the information. This could involve keyword matching, natural language processing, or other search techniques. 4. **Format the Response**: After retrieving the information, the AI should format it into a user-friendly response. This may involve summarizing the information or converting it into a format that is easy to convey through voice. 5. **Optimize with AI**: If you're using an AI model, you can train it to better understand the context of the questions and provide more accurate answers by using examples from the knowledge base. 6. **Test and Iterate**: Continuously test the system with a variety of FAQs to ensure that the AI is correctly using the knowledge base to provide accurate and relevant information. Iterate based on user feedback and performance. If you have a specific voice API or platform in mind, you may need to follow their documentation for integrating a knowledge base with their system. If you need assistance with a particular voice API or have any other questions, please let me know!
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Got it. Tagging @User for additional help.
m
Any ideas @User
s
@MB we are working on this and will let u know by tomorrow.
m
Thanks
@Shubham Bajaj any update
s
@SP can you please look into this.
m
@SP any luck?
@Shubham Bajaj @SP any update?
s
@MB for now please try sticking to the assistants.
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