Assistant creation error
# support
b
Hey Vapi Support, I have an implementation which clones the users voice creates new vapi credentials and then uses that cloned playht voice ID to create an assistant. This has worked for a long time but suddenly I've been getting this error: : "Voice s3://voice-cloning-zero-shot/fa1fc134-16f2-4549-b056-168d8e66c494/noassistant12/manifest.json not found for provider playht" statusCode : 400 Why has this stopped working if the exact same code worked before I assume it's Vapi's issues?
v
@bertiefa Hello! I'm sorry to hear you're experiencing issues with your voice cloning implementation. It seems like there might be a problem with locating the specific voice file on the Play.ht provider's end. Here are a few steps you can take to troubleshoot this issue: 1. **Check Voice File Path**: Ensure that the path to the voice file (
s3://voice-cloning-zero-shot/fa1fc134-16f2-4549-b056-168d8e66c494/noassistant12/manifest.json
) is correct and that the file exists at that location. 2. **Sync Voice Library**: If the path is correct, try syncing your cloned voice again with Play.ht through the VAPI interface to ensure that any updates or changes on the Play.ht side are reflected in VAPI. 3. **Check Play.ht Status**: There might be temporary issues or outages with the Play.ht service. Verify their service status to ensure they are operational. 4. **Review Recent Changes**: If the code was working previously, consider any recent changes to your codebase or updates to the VAPI or Play.ht APIs that might have affected the functionality. 5. **Contact Support**: If none of the above steps resolve the issue, it might be best to reach out to VAPI or Play.ht support for further assistance. Would you like to proceed with syncing your cloned voice again, or is there anything else I can assist you with?
You can continue this conversation by mentioning me in the message.
s
hey looks like your messing with voice id, cross check it and share the complete CURL for diagnosis.