Please Help me to Resolve the issue
# supporta
amirjahfar
10/15/2024, 4:20 PMhere is the video of issue i am facing "https://drive.google.com/file/d/1A_N7VEYi-K0hgl9hMobI-WC_TRo1VLt1/view"
v
Vapi
10/15/2024, 4:22 PM@amirjahfar
Thank you for providing the video of the issue you're facing. I'm here to help you resolve it. Could you please describe the problem you're experiencing with VAPI in a bit more detail? This will help me understand the context and provide you with the most accurate assistance.
Vapi
10/15/2024, 4:22 PMYou can continue this conversation by mentioning me in the message.
a
AiTitus :)
10/15/2024, 4:34 PMOk the issue is you need to run the make scenario again duringthe call. it hit that scenario on make when you called the agent and then stopped so you have to run it again while on the call to receive the tool call details.
AiTitus :)
10/15/2024, 4:35 PMalso you want to have a router to handle message.type tool-calls
AiTitus :)
10/15/2024, 4:36 PMthen on that route you can create your other integrations etc. make sure to end your webhok with a webhook result for the tool and it should look like this...
AiTitus :)
10/15/2024, 4:36 PM Copy code
{
"results": [
{
"toolCallId": "{{1.messages.toolCalls[].id}}",
"result": "Whatever you want to provide back to the VAPI Agent"
}
]
}AiTitus :)
10/15/2024, 4:36 PMhope this helps!
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amirjahfar
10/16/2024, 12:01 AMThank you for help, I issue is when i ask agent to tell me order status it asks me order number, it suppose to pass that order number to make.com and then will use the integrations to handle the rest of automation but issue is it's not sending any data to make.com. I am using tool & function to run the tool when someone will provide the order number. Can you help me to how can i do that? if you can make short 1,2 mnt video or something that can help me exactly that i want to achieve. Thanks in advance.