BUG? Issue with weird speaking by 11labs TTS
# support
a
Sometimes I get a strange garbling of words etc with 11labs. what causes this and how can I prevent it? Example call id starting at 1:06 - 9c83dfe6-0475-40ec-8587-8d956d92a5ff
v
@AiTitus :) I'm sorry to hear that you're experiencing issues with garbled audio. This can happen due to various reasons such as network connectivity issues, problems with the audio input source, or even a glitch in the processing of the audio stream. To prevent this, you can ensure that you have a stable internet connection and that your audio input source (like a microphone) is functioning properly and is of good quality. Additionally, make sure that there is minimal background noise when recording or transmitting audio. If the problem persists, it might be necessary to look into the specific call ID you've provided to understand what went wrong. However, as a support bot for VAPI, I don't have direct access to call logs or the ability to analyze specific calls. Please ask support for more info on this, and they can assist you further by investigating the issue with the call ID you've provided.
You can continue this conversation by mentioning me in the message.
Got it. Tagging @User for additional help.
s
check what is getting send to voice input in the logs section
you will get the gist of it.
a
I reviewed but dont see anything that would cause it to say it that way any ideas? @Sahil
s
Yeah, I just saw the logs and it is pretty weird the response seems to be correct