Inbound call detect the caller's number automatica...
# support
t
For inbound call ,is there a way to automatically detect and record the phone number of the caller?
v
@trx598 Yes, for inbound calls, it is typically possible to automatically detect and record the phone number of the caller. This feature is often referred to as Caller ID and is a standard function in most telephony systems, including Voice APIs. To ensure that your VAPI setup can capture this information, you would need to configure your system to log the incoming Caller ID information. If you're using a specific platform or service, you may need to refer to their documentation or settings to enable and access this feature. If you need assistance with setting this up or have any specific questions about how to implement this with your VAPI, please let me know, and I'll be happy to help!
You can continue this conversation by mentioning me in the message.
t
can tools pick up the phone number?
v
Got it. Tagging @User for additional help.
s
Hi Diddy, not sure. I haven't tried it using tools. We have purchased a number through Twilio and then imported it as VAPI only allows to purchase US and Canada numbers
h
We've been trying to achieve this for a while and were finally told that it was not possible. The team had recorded it as request
s
You need to assign server url to your phone number and then remove assistantId from your phone number after that vapi will call your server url to request assistant to be used for the call in the request payload you can get the phone number of the caller.
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