about 3 times out of 10 attempts I get that voicebot says first message and then nothing, a moment of silence and I get this error. Any tips please ? https://cdn.discordapp.com/attachments/1296852804631265392/1296852804912025651/image.png?ex=6713cbcb&is=67127a4b&hm=87073de9bf5745544e0d013522bb15706b7f75e13f36cb678967bc43454c6eba&

Me too today I second this

same to me -- main web site the same behavior 💩

@Martin-AI I'm sorry to hear that you're experiencing issues with the voicebot. It sounds like there might be a problem with the initial message playback or a service interruption causing the silence and subsequent error. To assist you better, could you please provide me with the error message you're receiving? This will help me understand the nature of the issue and guide you towards a resolution.

LOGS: exiting meeting because room was deleted

I have this message in my Dashboard: "⚠️ Deepgram is experiencing degradation. https://status.deepgram.com". Could be this making this error happens ?

situation persist. even if you switch to. another model

I'm getting the same issue and have been all day long. It seems to delete the assistant as soon as the publish button is clicked

yes i have a lot

@Vapi This is still an issue, can we get an idea of what's going on here please?

@J. It appears that there is a service degradation with Deepgram, which could be affecting the voicebot's functionality. This external issue might be causing the errors you're experiencing, including the message about exiting the meeting because the room was deleted. If you're noticing that the issue persists even after switching to another model and you have a large number of assistants, it's possible that there could be a system limitation or a bug that's being triggered under certain conditions. For now, please keep an eye on the Deepgram status page for updates on their service restoration. If the problem continues after Deepgram's issues are resolved, or if you believe the issue is not related to Deepgram, I recommend reaching out to VAPI support for further assistance. If there's anything else I can do to help you in the meantime, please let me know.

call id pls?

for example this one, same traouble. 24e291e9-e1a2-4033-ac20-f526b98a47cd

Hey the call eneded because of silence timeout.

logs

🔵 20:44:38:588 Idle Timeout Triggered But No Idle Message. 🔵 20:44:40:122 Silence Timed Out. Ending Call... 🔵 20:44:40:123 Stopping Live Call Manager....

Yeah, I get that, I understand that, but it happens to me when I talk to the assistant normally. Why is it that sometimes he can't hear me and he thinks I'm not talking to him and he hangs up on me? I can't put it into live operation because of this problem...

can you share a loom video when you trying to make the call and the call id of the demo call this will help me reproduce it. Do let me know if it's possible @Martin-AI