How long are logs and call recordings stored?
# support
j
How long are logs and call recordings stored, and can be accessed via API or your frontend?
v
@Jay When HIPAA compliance mode is enabled, VAPI does not store any logs, recordings, or transcriptions. However, you will receive an end-of-call report message that you can store on your server. If HIPAA compliance mode is not enabled, the storage duration for logs and recordings may vary based on the service's policy or the settings you have configured. For specific details on storage duration and access methods when HIPAA compliance is not enabled, please ask support for more info on this.
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