My outbound campaign stopped suddenly, I had auto-recharge on https://cdn.discordapp.com/attachments/1305762798747389962/1305762799250833408/Screenshot_2024-11-11_at_4.22.16_PM.png?ex=673435df&is=6732e45f&hm=515a7b014d0a01b272541fe0e7172d9c740b0d2d1b9b1e300feb8331d2b9fa27& https://cdn.discordapp.com/attachments/1305762798747389962/1305762800232304670/Screenshot_2024-11-11_at_4.22.49_PM.png?ex=673435df&is=6732e45f&hm=7185c8a80178fa7eb752b6741b6deaecfc2e770dee8450deb3f81d2c12f0d0cb&

@Alejo I'm sorry to hear that your outbound campaign stopped unexpectedly. Let's try to resolve this issue together. There could be several reasons why this happened, such as a billing issue, a technical glitch, or a problem with the campaign settings. To assist you better, could you please provide me with more details about the campaign and any error messages you might have received? This will help me understand the situation and guide you towards a solution.

Second client in 2 days for which the billing system messed up and ran out of credits in the midle of a campaign instead of reloading. Please, a solution @Sahil @Shubham Bajaj https://cdn.discordapp.com/attachments/1305762798747389962/1305944207650852996/Screenshot_2024-11-12_at_12.15.04_PM.png?ex=6734ded2&is=67338d52&hm=d94436a65420d41e111c1015e5557cd2e889da6dda2ad37e8a1f411d8a5c3cf5&

Hey @Alejo can you share org id?

Adding @bryant he is working on the billing section.

@Shubham Bajaj 0926fd25-9a1b-469c-9deb-831fb87189f2

Hey @Alejo checking if this ticket can be closed.