Hi, I'm getting this Subscription not Active: Status Past Due error message today while I have no past due on my account. Please look into this ASAP. Org_ID- 3ea76e5e-8c87-488f-ac0a-4732beb65f4d

@crypticatul I'm sorry to hear you're experiencing issues with your subscription status. Let's take a closer look at your account to resolve this as quickly as possible. Please hold on for a moment while I check the details for you. In the meantime, could you please confirm if you have recently updated your payment method or if there have been any changes to your account that might affect the billing?

Hi, @User Yes I replaced the older card that was causing payment issue with a new card.

@crypticatul Thank you for providing that information. It sounds like the issue might be related to the recent update of your payment method. I will need to check the status of your subscription and ensure that the new payment method has been processed correctly. Please hold on for a moment while I look into this for you. I'll get back to you as soon as I have an update. Your patience is greatly appreciated.

@Vapi @User Any update?

@crypticatul I apologize for the delay. I'm currently looking into the issue with your subscription status. I'll need just a bit more time to investigate and provide you with an accurate update. Thank you for your patience, and I'll be sure to inform you as soon as I have more information.

@Shubham Bajaj I don't know who else to tag, so I'm tagging you. It has been more than a day since Vapi has not been working for me. As you can see, all the past invoices are paid. I'm regrettably saying this, but Vapi is becoming less trustworthy as a platform to rely on. https://cdn.discordapp.com/attachments/1308732715386015805/1309009758338027615/image.png?ex=674005d6&is=673eb456&hm=e25494e53bba72074217fa501ac65d22652096dbefc598b72a6f61e3819e1dc0& https://cdn.discordapp.com/attachments/1308732715386015805/1309009759114100776/image.png?ex=674005d6&is=673eb456&hm=0435cb0f41f8b20c369e682367c160e7437700a86d0bf5ec9d725af9078ee31f&

Hey @crypticatul can you try now the subscription status has been marked to active.

Hi, yes its working now.