Byo Phone number (byo-sip-trunk) credentials
# support
d
Hey In API we see that there is a possibility to use SIP trunks for calls and it refers to the dashboard to create SIP credentials, but we can not find anything related on Dashboard - > Provider Credentials Could you help, please?
v
@Dmytro Hello! Certainly, I'd be glad to assist you with SIP trunk configuration for calls. To create SIP credentials, you typically need to navigate to the section of the dashboard where you can manage your voice services or SIP trunk settings. If you're unable to find the specific section for SIP credentials on the dashboard, it's possible that the interface may have been updated or the location of SIP settings has changed. In this case, I would recommend checking any updated documentation or guides provided within the dashboard, as they often include the latest instructions on how to set up and manage SIP trunks. If you still can't locate the SIP credentials section or if you're experiencing any difficulties, please reach out to support for more detailed assistance. They can provide you with step-by-step guidance and ensure that you have everything you need to successfully configure your SIP trunks. Would you like me to help you with anything else regarding the Voice API or SIP trunking?
You can continue this conversation by mentioning me in the message.
Got it. Tagging @User for additional help.
h
Hi, when I try to add credentials for a DID I get a 404 page error message. why?
v
Hey HT, please kindly create a new support ticket
Marketing this ticket as solved ✅
v
Hey Dmytro, Thanks for reaching out! We're currently swamped with a bunch of tickets and it's taking us longer than usual to get back to everyone. I know waiting isn't fun, but we want to make sure we give your issue the attention it deserves rather than rushing through it. We'll circle back with you soon to get this sorted out.
There have been some changes to the UI Dashboard recently and the provider keys section has been moved to the settings page, under integrations. You can find it here now -->
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