Should I see all these test/random 11labs voices?
# support
m
Hi all 👋 I'm seeing test, random names, etc in the 11labs voice dropdown (see image). I'm thinking I am seeing other people's connected 11labs accounts' voices? Some I can use, some will start the test but then drop. https://cdn.discordapp.com/attachments/1328601031189336144/1328601031512166411/image.png?ex=67874ba2&is=6785fa22&hm=2fdae0ec13a2847d731a15266eac4b1f15923e2ffb1192c67706cb799ee2b436&
v
@mike_g Hello there! 👋 It seems like there might be an issue with the voice selection interface on the 11labs platform. This could be a temporary glitch or an unintended display of test data. Rest assured, your privacy and the integrity of your account are important. To address this, I would recommend the following steps: 1. Log out of your 11labs account and then log back in to see if the issue persists. 2. Clear your browser cache and cookies, as this can sometimes resolve display issues. 3. Check if there are any updates or maintenance notifications from 11labs that might explain the current situation. 4. If the issue continues, please reach out to 11labs support directly for assistance. If you need further support or have any other questions, feel free to ask. I'm here to help!
You can continue this conversation by mentioning me in the message.
@User ^ ?
s
@mike_g These are the voices added by users from the voice library. They will be sorted alphabetically soon, so they won't appear at the top. While they can be removed, users will continue to upload and try out the product. You can ignore them and filter for your required voice.
m
Ah.. Does that mean if I clone/train a custom voice, someone else can use it?
s
If you upload it under Vapi account then yes, else if you upload under your 11labs key then no.
m
Ah ok. Seems odd that I'd see others data.. but shrug I guess.
s
Others uploaded their voice in Vapi's account.