Appointment booking service for clinics located in...
# support
h
Hi Hope you are well, we want to use your services to book a clinic appointment. Our clinic is in Australia and we want to have an Australian number. We use goHighlevel CRM and we have an Australian number in goHighlevel. Can we connect that number to your panel? Is your service available in Australia? Please tell us any restrictions we may have for the Australian clinic.
v
@Hamid Hello! I'm glad to hear you're interested in using our services for your clinic appointment scheduling. Yes, our service is available in Australia, and we can certainly help you integrate with goHighlevel CRM and utilize your Australian number. To connect your Australian number from goHighlevel to our panel, you would typically need to configure the integration settings within your goHighlevel account and our VAPI platform. This process may involve API keys or other authentication methods to ensure a secure connection. As for restrictions, you'll want to ensure that you comply with any local telecommunications regulations and privacy laws, such as the Australian Privacy Principles (APPs). Additionally, you should consider time zone differences when scheduling appointments to ensure that your clinic's availability aligns with your patients' expectations. If you need detailed guidance on setting up the integration or have any specific questions regarding the setup process, please let me know, and I'll be happy to assist you further!
You can continue this conversation by mentioning me in the message.
s
@Hamid To use Australian phone numbers with Vapi, you need to check with your telephony provider if they support SIP trunking. If they do, then I will share the further process to set up SIP trunking using your telephony provider and Vapi.
Also we don't impose any geographical restrictions.
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