Make.com Phone Number
# support
a
How do I get the phone number from the caller in make.com? I want to send an email back about what customer called and his number
v
@A To get the phone number from the caller in make.com (formerly Integromat), you would typically use a module that can handle incoming calls or retrieve call logs from your phone system or service provider. If you're using a Voice API (like Twilio, Nexmo, etc.), you would look for the module that corresponds to that service and configure it to capture the caller's details. Once you have the module set up to receive incoming call data, you can extract the caller's phone number from the data structure provided by the module. This information can then be used in subsequent modules to send an email with the customer's details. For example, if you're using Twilio, you would use the Twilio module to receive incoming call data, which includes the caller's phone number. Then you could use an email module, like Gmail or Outlook, to compose and send an email with the caller's phone number. If you need assistance with a specific scenario or module configuration in make.com, please provide more details, and I'll be happy to guide you through the process.
You can continue this conversation by mentioning me in the message.
s
@A to get the customer phone number for sending email at the end of call you can use server event end of call report, which will send this report containing transcript, messages, call object. The call object contains the customer phone number and other information. Let me know, what further help do you require.
Because of no response closing this ticket.