Server location
# support
r
Hi, is there a way to choose server location for Vapi in EU? I don't how how your servers work, but if I'm making requests from EU to US, it takes more time. Do you switch your responses based on request location or is everything in US and the only option is to deploy privately.
a
HeyRadim Kopp Thank you for creating the ticket! A member of our team will reach out to you shortly.
r
Same with twilio request. Is there a way to automatically post new configuration into twilio Ireland instead of USA?
v
message has been deleted
@Radim Kopp Absolutely, I understand your concern about latency when making requests across long distances. VAPI is designed to be flexible with server locations. While the server URL can be any publicly accessible URL pointing to an HTTP endpoint, you can certainly choose to host your server in the EU to minimize latency for your EU-based users. VAPI itself doesn't automatically switch responses based on request location, but you can set up your infrastructure to route requests to the nearest server location. This is typically done using a Content Delivery Network (CDN) or similar services that offer geolocation routing. If you need more specific information on how to set up your server to work optimally with VAPI in the EU, or if you have any other questions, please feel free to ask!
You can continue this conversation by mentioning me in the message.
r
tell me more, how do I stay only in EU servers
v
@Radim Kopp To ensure that your VAPI requests stay within EU servers, you would need to deploy your application infrastructure within the EU region. Here's how you can achieve this: 1. Choose a Cloud Provider with EU Data Centers: Select a cloud service provider that offers data center locations within the European Union. Major providers like AWS, Google Cloud, and Azure have multiple regions in Europe. 2. Deploy Your Application in the EU Region: When setting up your server instances, make sure to choose an EU region for deployment. This ensures that your application runs within the EU and that the data residency requirements are met. 3. Configure DNS for Geolocation Routing: Use a DNS service that supports geolocation or latency-based routing. This will direct users to the nearest server location based on their IP address, ensuring EU users are served by EU servers. 4. Data Storage and Processing: Ensure that your data storage and processing also occur within the EU. This might involve configuring databases and other storage solutions to reside in EU regions. 5. Compliance and Legal Considerations: Be aware of the legal and compliance aspects, such as GDPR, when storing and processing data within the EU. 6. Testing: After deployment, test your application's performance and latency to ensure that the requests are indeed being served from the EU servers. If you're using a third-party service like Twilio and want to ensure that your configurations are set for the Ireland region, you would typically need to specify the region in your API requests or service configurations. Twilio, for example, allows you to choose the region and edge locations for your services. If you need assistance with specific configurations or have any other questions, please let me know!
r
@User
Hi, I would like to know how do I setup a setup, that only stays in EU. Meaning I won't be routed into USA. I suspect that you have servers in US. I just switched twilio to IE1 (ireland), didnt know that was a thing till now. Now I gotta make you in EU. I use make.com in eu2. Airtable, but I can't choose the server there. My google cloud server for backend api requests is in EU. What else can be done to optimize the speed? I got hated on for the latency today, so I'm trying to get everything done the best way.
I am using deepgram gpt-4o eleven-labs flash 2,5
s
@Radim Kopp > Do you switch your responses based on request location or is everything in US and the only option is to deploy privately. We do not transition to response-based timing or any related metrics, as response time is not connected to this matter. > Hi, is there a way to choose server location for Vapi in EU? You may now deploy Vapi on your AWS server via the AWS Marketplace. Please utilize the following link to begin: https://aws.amazon.com/marketplace/pp/prodview-tskr3mpoou7is?sr=0-1&ref_=beagle&applicationId=AWSMPContessa. The webpage will assist you through the process and provide essential information, including hardware requirements. Please note that hosting Vapi on your own server does not eliminate the base fee. This option is particularly suitable for those requiring high compliance, such as in medical, banking, or GDPR contexts, and who prefer to utilize their own infrastructure. The fee will be processed through AWS Marketplace, and there will be no interaction between your server and ours.
r
Thank you. How does Vapi affect the speed? I thought that my request are constantly in USA. You are saying that this is just for the data protection right?
.
s
> Thank you. How does Vapi affect the speed? I thought that my request are constantly in USA. Your location will contribute a negligible amount of latency, which is not significant enough to create a noticeable difference in audio or visual quality. > thought that my request are constantly in USA. Yes you requests originate and terminate in USA.
> You are saying that this is just for the data protection right? Couldn't understand, can you please rephrase it.
r
That this mighration is just for GDPR compliance basically
What about openAI and elevenlabs or deep gram, they should be in EU too right?
@Shubham Bajaj So it might be useless to migrate the Vapi server
s
Regrettably, I am unable to provide any information regarding their servers. To the best of my knowledge, they are located in the United States by default.
@Radim Kopp Can you clarify what do you mean by migrate here.
r
I mean to setup the aws private cloud
s
Yes now you can deploy to EU region directly.
s
So does this mean, that i simply put url of EU server in to my settings or how does this work?
r
There won't be vapi.ai domain. It's gonna be all yours, so you will pay for the servers, you will need to setup bunch of stuff in order for it to work.
All data will go to you, not vapi.
It's semi-understandable from the AWS descriptions, it's very technical tho
z
Hey! What's your experience on it? Did you see improvements on latency?
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