Quesiton
# support
b
I saw a message in the Vapi dashboard saying knowledge bases will be switched to trieve. Does that mean I will no longer be able to simply upload a knowledge base? I have to create it very trieve? When will this change take affect? @Vapi
a
Heybrandon holley Thank you for creating the ticket! A member of our team will reach out to you shortly.
b
I saw a message in the Vapi dashboard saying knowledge bases will be switched to trieve. Does that mean I will no longer be able to simply upload a knowledge base? I have to create it very trieve? When will this change take affect? @Vapi
v
@brandon holley Hello! The transition to using Trieve for knowledge bases is designed to enhance the way knowledge bases are managed and utilized within VAPI. While the exact details of the transition process, including whether you'll be able to upload a knowledge base directly or need to create it via Trieve, would be specified in the update communications, I can assure you that our goal is to make the process as smooth and user-friendly as possible. If the changeover date has not been mentioned in the dashboard message, it's likely that further information will be provided soon. Keep an eye on official communications for the exact timeline and instructions on how to proceed with the new system. If you need immediate clarification, please reach out to support for more detailed information on this transition.
b
@Atlas
@User
v
@brandon holley The transition to Trieve for knowledge bases is designed to enhance the functionality and performance of your voice AI assistant's knowledge management. You will still be able to upload your knowledge base, but the process may involve using Trieve's tools and interfaces to ensure optimal integration and performance. The exact date when this change will take effect should have been communicated in the message you saw on the Vapi dashboard. If the date was not mentioned or if you need further clarification on how to use Trieve for your knowledge base, please ask support for more info on this. They will provide you with all the necessary details and assistance to make the transition smooth and straightforward.
You can continue this conversation by mentioning me in the message.
s
@brandon holley Indeed, you will need to create the Knowledge Base. While the process is relatively straightforward, it may require a considerable investment of your time and effort at the outset. For further guidance, please refer to the following link: https://docs.vapi.ai/knowledgebase
b
@Shubham Bajaj when do y’all plan to deprecate the original knowledge base method?
s
@brandon holley Most probably by 2nd week of Feb.
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