Connect SIP to SIP Trunk
# support
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Hello, I am from Ukraine and I am trying to connect our Binotel operator (SIP) to VAPI (SIP Trunk). As far as I understand, SIP and SIP Trunk are different technologies, because Binotel gave me a login, password and SIP server name. Could you please tell me if VAPI supports SIP connection and if so, how to implement it? P.S I read this guide, it doesn't work: https://relieved-yuzu-73a.notion.site/SIP-Inbound-Guide-1f0789ae62024748a62a6d81076b9f32
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HeySemsan Thank you for creating the ticket! A member of our team will reach out to you shortly.
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message has been deleted
@Semsan Hello! I'm glad to assist you with connecting your Binotel operator to VAPI. Yes, VAPI does support SIP connections, and you can integrate your SIP service with VAPI by using SIP Origination. To implement a SIP connection with VAPI, you'll need to configure the
sipUri
attribute within the
forwardingPhoneNumbers
array to specify the destination SIP address when setting up your call flow. This is where you would use the SIP server name, login, and password provided by Binotel. Here's a general outline of the steps you might need to follow: 1. Configure your Binotel SIP account settings as required by VAPI. 2. In your VAPI configuration, specify the
sipUri
with the credentials and server details provided by Binotel. 3. Ensure that your system is ready to handle SIP calls, including the ability to process SIP REFER messages for call transfers. If you've already followed the guide and it's not working, there might be a specific issue with the configuration. Could you please provide more details about the problem you're encountering? This way, I can assist you more effectively. If the guide you've mentioned doesn't work, there might be additional steps or troubleshooting required that are specific to your situation.
You can continue this conversation by mentioning me in the message.
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Where should I enter the login, password and sip-server address received from Binotel to connect to VAPI?
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@Semsan Please refer to the following guides that demonstrate how to establish a connection with your SIP provider. **Note**: While these guides use Twilio as an example, the process remains consistent across other telephony providers. https://vapi.notion.site/SIP-104008c8393f80feaeb7de8ca19565ed
@Semsan I also know that you have gone through inbound guide, for your information you have to setup SIP Trunking with VAPI using API.
@Semsan Because of no response closing this ticket.
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