Good day,
I do not have an invoice for January, though I was billed $10 in Janurary.
I have spent hours looking for this invoice, and I have had little success in email contact with VAPI support.
All I want is an invoice for my January charges, but it seems impossible to get.
I have been able to get previous invoices from the VAPI dashboard.
VAPI customer support has said the following in my emails with them:
1. "we don't have the access to user's invoice" ?
2. "this [support] ticket got lost" ?
This is not good service and I would appreciate help urgently.
Thank you