SIP Trunk Registration Problem
# support
s
I've created my own SIP Trunk with registration option. They I made a few tests. After a while, I deleted that phone number and trunk but still receiving registration requests. How can I stop that?
v
Based on the information I found, the most effective solution is to delete all existing SIPs with this number on Vapi and then create new ones. According to a Vapi team member in a [Discord conversation](https://discord.com/channels/1211482211119796234/1339952678150868992), this issue often occurs when a number is associated with multiple organizations or accounts. If this doesn't resolve the issue, I recommend checking your firewall configuration to ensure it's properly configured for SIP traffic and examining system logs for specific error messages. Sources: - [Discord conversation about deleting SIPs](https://discord.com/channels/1211482211119796234/1339952678150868992) - [Discord conversation about firewall configuration](https://discord.com/channels/1211482211119796234/1334919245468799007)
a
Same issue here, too. I've deleted credentials on november 2024 and I still receive registration requests.
s
Can you send me the credential id?
s
I have the same Problem with deleted SIP trunk: [CM102001]: Authentication failed for AuthFail Recv Req REGISTER from 44.248.28.182:47219 tid=7DNr1g7aQaX8r Call-ID=5df989da-9e31-123e-eda5-06e35b2f47bd: REGISTER sip:Fr2uLkcQl4 SIP/2.0 Via: SIP/2.0/TCP 44.248.28.182;branch=z9hG4bK7DNr1g7aQaX8r Max-Forwards: 70 Contact: ;expires=3600 To: From: ;tag=47t820KBNrtgB Call-ID: 5df989da-9e31-123e-eda5-06e35b2f47bd CSeq: 98333983 REGISTER Expires: 3600 Proxy-Authorization: Digest username="B2EeKoGcym",realm="3CXPhoneSystem",nonce="",uri="sip:Fr2uLkcQl4",response="7bd9e386b2a1b982bc0e887dc424cdc5",algorithm=MD5 Content-Length: 0
a
@Sahil We don't have credential id because we deleted them, but still receiving registration requests.
s
Can you provide me something so that I can look into the DB like your SIP uri or IP address where we are sending the SIP registration request?
s
Hi sahil. I've deleted my whole account but still getting registration request
I can't find my credentialid but I can send you the registration signal
2228503024105@sip8.netsantral.com 105-8503024105@sip8.netsantral.com @Sahil these numbers are sending the registration.
s
@SvollFarn Deleted can you check and confirm?
s
@Sahil I'm still getting the registration requests, can you please delete mine too?
s
Fixed.
s
You said that credentials are removed but still getting registeration requests. These requests are comming nearly at the same time. https://cdn.discordapp.com/attachments/1365298691946319903/1366647071851024494/image.png?ex=6811b4c5&is=68106345&hm=12e1e6db3dd7ee4ffb143e6454daeb5aca364ba56e9e54f73b1738931364ce77&
Still having the same problem
s
Hi @Sahil We're still getting registration attempts from the IP address 44.248.28.182 every few minutes, even though you wrote that it's been fixed. There seems to be a fundamental problem with deleted SIP trunks. Can't you fix this in general? Here's another current request: [CM102001]: Authentication failed for AuthFail Recv Req REGISTER from 44.248.28.182:47219 tid=3Z64tgt2p66ca Call-ID=2947b54c-a02b-123e-eda5-06e35b2f47bd: REGISTER sip:Fr2uLkcQl4 SIP/2.0 Via: SIP/2.0/TCP 44.248.28.182;branch=z9hG4bK3Z64tgt2p66ca Max-Forwards: 70 Contact: ;expires=3600 To: From: ;tag=D4Utgp283SSag Call-ID: 2947b54c-a02b-123e-eda5-06e35b2f47bd CSeq: 98442602 REGISTER
s
sip:B2EeKoGcym@kundw.on3cx.de
I searched for this sip and deleted it
s
I guess you fixed it. I'm not receiving any register request anymore. Thank you for your support.
s
Marking this ticket as Solved ✅