Critical Payment Issue
# support
a
Hello Support,  I am trying to load credits into my VAPI account, however, it is constantly giving these errors- it has been a consistent issue now where it is not allowing to add card info or buy credits. Please get this issue resolved ASAP as this is a technical glitch in your system. My cards are very functional, it is an issue with your system.  Thank you! https://cdn.discordapp.com/attachments/1366167427335061575/1366167427485794374/image.png?ex=680ff610&is=680ea490&hm=705bd666dd08b97f6a8ca66070e54e5638131ffd6378f1261cbcd140930fb624&
s
I have the same issue, please advise
k
Hey, can you share your organization ID?
s
Mine is 33c71720-9ef3-4baa-be57-9f66577ef5e1 as I have the same issue - i can't start any calls through the UI \
e
same
same issue
w
HI @Shubham Bajaj I have the exact same issue. Kindly help us out... I have to show a demo to client in a few hours, its urgent! & there is no response from anyone.... Email: Vidswq@gmail.com Organization ID: 76dfb97d-f2d3-4db7-baaf-1d956fe469e0 Wallet ID: 6db286cd-67cc-4f33-9f59-f2ada082fddf Details: https://discord.com/channels/1211482211119796234/1366425494626500885/1366425494626500885
k
The issue is with stripe let me check with team.