Based on the information I found, your issue may be related to depleted free credits or the recent billing system update. The most effective solution is to contact Vapi support directly with your organization ID (324e60a2-c0d5-464d-af6a-c1893e4816b0). You can reach them via:
- Email: support@vapi.ai
- Support ticket: Log in to your Vapi dashboard and submit a ticket
- Live chat: Use the chat feature on the Vapi website if available
Mention the repeated credit card prompts and reference the similar issue you found.
Sources:
- [Troubleshooting billing issues on Vapi platform](
https://discord.com/channels/1211482211119796234/1336467285598142556)
- [Details of recent updates to Vapi billing plans and dashboard](
https://docs.vapi.ai/changelog/2024/10/10)
- [Why is Vapi voice dial repeatedly asking for credit card information?](
https://docs.vapi.ai/billing/billing-faq)