free 1000 and service fee
# support
đ
After the 1000 free minutes are up, how much do I pay per minute and do these 1000 free minutes roll over to the following month or can I only use them once? https://cdn.discordapp.com/attachments/1369348222262448158/1369348222623154357/vapi.png?ex=681b8869&is=681a36e9&hm=cfbd7caf8bb36f25bfdf8bd7e058c23907d366ed2e9800d48410b129b37faec9&
v
After your 1000 free minutes are used up, Vapi charges $0.05 per minute (prorated per second) for the platform fee. According to the documentation, the free minutes do not roll over to the next month - they reset monthly. For high-volume usage beyond 1000 minutes, the note in your dashboard correctly suggests contacting Sales for potential custom pricing options. Sources: - [Vapi Pricing](https://docs.vapi.ai/pricing) - [Vapi Billing/Estimating Costs](https://docs.vapi.ai/billing/estimating-costs)
After your 1000 free minutes are used up, Vapi charges $0.05 per minute (prorated per second) for the platform fee. According to the documentation, the free minutes do not roll over to the next month - they reset monthly. For high-volume usage beyond 1000 minutes, the note in your dashboard correctly suggests contacting Sales for potential custom pricing options. Sources: - [Vapi Pricing](https://docs.vapi.ai/pricing) - [Vapi Billing/Estimating Costs](https://docs.vapi.ai/billing/estimating-costs)
k
Total pricing is 5 cents per minute which is Vapi charge + Underlying provider cost..
đ
Oh thank you, what about the 1000 minutes, what day of the month will it be refunded?
k
Regarding whether 1000 free minutes were used or not, they won't carry over once the months have expired..
đ
Oh, I mean about the free monthly usage, I just started using Vapi a month ago and at the beginning of that month I used it a little but at the beginning of the next month I didn't see it restart.
k
Ooh got it, it a one-time free minutes for new users