If you can't access the billing page or top up credits after the dashboard update, the best next step is to contact Vapi support directly at [support@vapi.ai](support@vapi.ai).
They can help resolve account or permission issues that may be preventing access to billing features.
You can also join the [Vapi Discord community](
https://discord.com/invite/pUFNcf2WmH) and ask in the #support channel for real-time help.
Sources:
- [Vapi Changelog November 30, 2024](
https://docs.vapi.ai/changelog/2024/11/30)
- [Vapi Support Options](
https://docs.vapi.ai/support)