Hello everyone! I'm having issues with my Arabic-speaking assistant in Vapi. I'm feeling lilke there is a LLM response delay that makes the assistant cut the conversation or interrups the customer. Currently I'm using AZURE - AR-JO(arabic jordan) transcriber. One example is when the customers says "Hello?" repeatedly when the assistant is in silence, leading to a choppy and unnatural flow. This makes the customer lose patience and hang up. Has anyone experienced similar behaviour with long LLM thinking times and interruptions? How can I make the conversation flow in a more smooth way? Thank you so much:)

To help smooth out the conversation flow and reduce interruptions, try increasing the

numWords

and

voiceSeconds

in your assistant's Stop Speaking Plan. For example:

json
"stopSpeakingPlan": {
  "numWords": 2,
  "voiceSeconds": 0.4,
  "backoffSeconds": 1
}

This will make the assistant less likely to cut off after brief customer interjections, which can help with Arabic conversations. Adjust these values as needed for your use case. [See more](https://docs.vapi.ai/customization/speech-configuration) Source: - [Speech configuration documentation](https://docs.vapi.ai/customization/speech-configuration)

Hey! To help track down this issue, could you share: - The call ID

Thi sis intersting.. I have the same issue wiht Arabic with the sensitive interruptions. I'll try to modify the speaking plans

if you are having this issue with assistants, please create another support thread since we are closing this old one. thank you