Can't login into account due to Veriff
# support
m
Vapi asked for me to validate my identity using Veriff, after verifying my identity, it brought me back to bapi and stated it should take 1-3 minutes but does not proceed past that screen. Account: marcus@neighbornetworks.net
r
Im having the same issue. cant log into my account!
k
Thank you for sharing your information! I’ll keep you posted as I work on resolving your issue. Your patience is truly appreciated..
Fixed
m
Thank you
c
Hey Marcus, I'm closing this ticket now. Let me know if you need anything else.
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