SIP Address Domain/Provider Masking
# support
o
After going through the documentation for SIP calling I notice you can't generate a SIP address through the methods listed online, without having "sip.vapi.ai". Is there any way to BYO sip address with the different provider like twillio.com ? I've tried multiple ways to get this to work with no success. Anything would be helpful like documentation on the subject.
k
Yes, you can use your own SIP provider by configuring a BYO SIP trunk using their API.. https://docs.vapi.ai/advanced/sip/sip-trunk
n
@Kings_big💫 I think what he's looking for is to "hide" the
sip.vapi.ai
domain name, so that his customers won't know it's vapi.
Am I correct @OLEYO ?
o
Yes that's right @Nir Simionovich (CEO@Cloudonix) .
n
Well, to do that, you can use Cloudonix and some DNS magic to do that.
o
Ideally I'd just import a twillio SIP address the same way i can import a twillio phone number
@Kings_big💫 could you advise on this at all ? Is it possible for me to add a custom SIP address from another provider like twillio. Or add my own domain to vapi for sip calling ?
n
@OLEYO you can't do any of those, as both are reliant on their domain names for routing
o
seems like i have two options, telnyx looks like it can do this and im just waiting to test if it works. or DNS forwarding but i dont know if that'll work and I have to test it too. Ideally a solution within vapi would be the cleanest @Nir Simionovich (CEO@Cloudonix) @Kings_big💫
n
I'm not familiar with Telnyx's DNS forwarding solution, but it means that for every minute you will pay Telnyx inbound/outbound charges. Cloudonix isn't a DNS forwarding solution, but a true SIP routing system designed for multi-domain scenarios - so it's different.
o
right an in theory cloudonix could do this routing to mask the address, could you point me to the right documents? fine if not ill try look up online
n
There isn't a how-to on how to do it, but I can explain over a zoom call.
o
Yes could we set one up tomorrow? Are you BST timezone?
c
If you need additional support from Vapi, please let us know. Otherwise we will close this ticket.
n
Please set a meeting on my calendar
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