customer phone number coming through wrong
# support
k
I am having an issue of when I call my assistants, my phone number/DID is not being passed through and a different number is showing up which in turn means that texts are not going through. One that is not anywhere in the account. Could this be a vapi issue. It is happening with two very different accounts in different countries. @User @User @User ID 7294916a-01b4-4b00-ae15-36d399df58e0 ID 8c0da089-2c4e-439f-8e5d-91d8b0772c71
c
Could you explain in more detail how you intend to pass your phone number, as in where it is coming from and where it is going to? This would help us to understand what you are trying to achieve versus what is actually occurring.