I'm using make.com to update the assistant, create the call, and get the call info. However, when grabbing the call info the transcript is not included in the bundle. I went and checked call logs and they are being deleted for whatever reason. I don't have Hipaa enabled. I've checked my settings on the create call and did not find anything that suggests deleting the call once its over. https://cdn.discordapp.com/attachments/1423404656595308554/1423404656830447646/image.png?ex=68e03063&is=68dedee3&hm=61932f45a2bba7ea9e8a86a892ea301f86669813822ec975ae7106fe628a0a4a& https://cdn.discordapp.com/attachments/1423404656595308554/1423404657371250729/image.png?ex=68e03063&is=68dedee3&hm=6b4f8e6e767a9efb42704627e248319ea14b699616cd1d138a3a5e3ba407e146& https://cdn.discordapp.com/attachments/1423404656595308554/1423404657736159393/image.png?ex=68e03063&is=68dedee3&hm=d685cc51c5e280f28aeb089bd15b63d73030ca6efd2ca116ee3957a1fb0a27a5&

Suggestion: Check your call retention settings and custom storage configuration in the Vapi dashboard. If retention is set too low or custom storage is misconfigured, calls (and their transcripts) may be deleted automatically. - Go to Settings > Retention and ensure

callRetentionDays

is set to a value that keeps calls long enough for your workflow. - Also, verify that your

artifactPlan

(especially

recordingEnabled

and storage paths) is not causing premature deletion. Example:

json
{
  "artifactPlan": {
    "recordingEnabled": true,
    "retentionDays": 30
  }
}

Update these settings and re-test to see if transcripts persist as expected. Sources: - [Call recording documentation](https://docs.vapi.ai/assistants/call-recording) - [Changelog: Retention settings](https://docs.vapi.ai/changelog/2025/8/23)

@Vapi Support Bot when you say "settings" what do you mean?

When I say "settings," I mean the Retention and Recording configuration in your Vapi dashboard. Go to your Vapi dashboard, look for a section like Settings > Retention, and ensure

callRetentionDays

is set to a value that keeps calls long enough for your needs. You can also check your assistant's

artifactPlan

for something like:

json
{
  "artifactPlan": {
    "recordingEnabled": true,
    "retentionDays": 30
  }
}

Adjust these values and re-test to see if your call transcripts persist. See the [call recording documentation](https://docs.vapi.ai/assistants/call-recording) for more details. Source: - [Call recording documentation](https://docs.vapi.ai/assistants/call-recording)

Could you please provide the request payloads you are sending to VAPI? The create call, get call, and anything else that interacts with VAPI in your make workflow