Improper speech-to-text
# support
s
Vapi's speech-to-text is not working properly. Some of the text is missing in the transcription. @Vapi Please check this asap. Reference Call Id - 019b2ce5-d816-7668-b473-7a950230737a
v
To improve transcription accuracy for your call (ID: 019b2ce5-d816-7668-b473-7a950230737a), try switching to a more accurate transcriber in the Vapi dashboard: 1. Go to your assistant in the [Vapi dashboard](https://dashboard.vapi.ai/). 2. Navigate to the Transcriber section. 3. Select a more accurate provider (e.g., Speechmatics or Deepgram) from the dropdown and save. This often resolves issues with missing words or phrases in transcripts. For more details, see the [Vapi debugging guide](https://docs.vapi.ai/debugging). Source: - [Debugging voice agents](https://docs.vapi.ai/debugging)
c
Hi, I noticed that you are using assembly-ai as your transcriber. We recommend using Deepgram or other accurate providers for better transcription. Please try them for resolving your issue.