experiencing high volume of Ended: Call.in progres...
# support
c
we are currently experiencing an outage with vapi with all calls throwing Ended: Call.in progress.error vapifault worker not available
sample id: 019b2d98-1e00-7117-b0eb-d2919100a153
v
Immediate Action: Visit the [Vapi Status Page](https://status.vapi.ai/) to check for any ongoing service outages or disruptions. If an outage is reported, monitoring this page will provide real-time updates and estimated resolution times. Source: - [Debugging voice agents](https://docs.vapi.ai/debugging)
c
see your discord and slack. the status page is not accurate
l
Same here! Vapi is kind unstable these recent days.
c
yes, already reported
l
Now let's 🙏 for Vapi pay attention and give the proper urgency.
n
Same here
s
Same here it was working this morning, we tested it.
b
same here it went down about an hour ago or so for us
c
Starting observing this approx 50 min ago. complete outage @Vapi @Vapi Incident @VAPI Tech @Vapi Support Bot
v
This error (
Call.in progress.error vapifault worker not available
) means Vapi's internal processing pipeline is currently unavailable, which typically indicates a platform-wide outage.
Since you've already reported the issue and the status page is not reflecting it, the best next step is to keep documenting affected Call IDs and timestamps for support reference. No user-side fix is possible for this error—please monitor [Vapi Status](https://status.vapi.ai/) and Discord for updates from the Vapi team. If you haven't already, you can share a summary of your impact (including sample Call IDs) with support to help prioritize resolution. Source: [Call ended reasons documentation](https://docs.vapi.ai/calls/call-ended-reason)
c
seeing some recovery now
a
Been having errors: call.in-progress.error-vapifault-worker-not-available or -worker-died since 5 am @Vapi Incident please at least acklowledge the outage!
c
@colemurray - seeing the same here
s
It’s back on
l
Here too!
c
Hi, Vapi calling had an outage yesterday due to worker's unavailability (). The issue has been resolved now. We apologize for any inconveniences this may have caused you. Thank you