Call.in progress.error vapifault worker not availa...
# support
d
We receive this error on ALL our calls. One of the calls ids: 019b9ec7-8320-7cc7-8cc6-a29eda4bb0f9
v
Action Required: For the error
Call.in progress.error vapifault worker not available
affecting all your calls, please contact Vapi support and provide your call ID (
019b9ec7-8320-7cc7-8cc6-a29eda4bb0f9
) and account email address. This will allow the support team to investigate the issue directly in your account and resolve it as quickly as possible. You can reach support via the [Vapi support page](https://docs.vapi.ai/support). Source: - [Call ended reason documentation](https://docs.vapi.ai/calls/call-ended-reason)
a
yup just an outtage, just gotta wait
d
Does this happen often? I am about to launch my service and if this happens to new customers it will be a disaster.
j
haven't had any issues up to this point. We've been using it a few months.
s
same
c
is the first time I am suffering this, I have been working with voice AI AGENTS one year
d
Thank you!
c
c
We are currently experiencing a system issue that is affecting calls with [call.in](http://call.in)-progress.error-vapifault-worker-not-available error. Our engineering team is investigating the problem and working to resolve it as quickly as possible. You can monitor status updates here: We apologize for the inconvenience and appreciate your patience.
r
Guys we are thinking of switching you as a provider because this happens very frequently and we are growing our client base - it is not acceptable to so frequently have these fundamental issues. This hurts our business and yours too, please prioritize uptime as it is the single most important thing, new features can wait
c
Hi, sorry about that. This issue has been resolved. We'll close this thread, but if you notice any ongoing failures, please open a new ticket with a recent call ID so we can investigate quickly. Thanks