Vapi is issuing outbound calls, but the AI agent doesn't speak, and the call is disconnected after 12 seconds. The call logs show "customer did not answer" even though the call is answered. It was working before and now it's down. Please fix it ASAP as clients calls are failing.

Thank you for reporting the issue. To help us investigate, could you please provide the Call ID from a recent failed outbound call? You can find this in the Vapi Dashboard under

Observe > Call Logs

. This will allow us to review the logs and identify the root cause quickly. Sources: - [Debugging voice agents](https://docs.vapi.ai/debugging) - [How to Report Issues Effectively](https://docs.vapi.ai/issue-reporting)

Vapi is issuing outbound calls, but the AI agent doesn't speak, and the call is disconnected after 12 seconds. The call logs show "customer did not answer" even though the call is answered. It was working before and now it's down. Please fix it ASAP as clients calls are failing. Call ID : 019b9ece-b7d2-7dde-ba7f-eb5149cb78f0

Here is another call ID: 019b9ee4-4f2d-7000-81eb-83ec59a86ac3

Here is another call ID too: 019b9edb-d4d9-7bba-925e-6a899fc1e0d9

Hi, there was an [outage](https://status.vapi.ai/incident/800838). This should be resolved now. Thanks