Down AGAIN
# support
r
Client just reported that their inbound is not working. Ended: Call.in progress.error vapifault worker not available- same issue as a week ago. Very disappointed with this
j
I completely understand how frustrating this must be, especially seeing the same vapifault worker not available error again. I can help dig into this and identify the root cause so your inbound works reliably. Can you share if anything changed in your setup since last week, or if it’s happening for all numbers? @Ryan
r
No change in set up. It is working now. But this is the second outage in about 2 weeks. The last one was over an hour long. I have high volume clients that rely on this service and its not a good look if it keeps going down like this
j
Yeah, I completely get how frustrating that is , especially when clients rely on this for revenue. I’ve helped fix this exact VAPI issue before and can walk you through how to stabilize it long-term. If you want, message me privately and I’ll take a look at your setup. @Ryan