Dashboard not working
# support
e
Hi, is there anyone else experiencing a lot of issues with the dashboard? Examples: 1. It says there are no squads created (there are) 2. Same with assistants and tools 3. The dashboard not loading at all 4. Error connecting to squad 5. Error saving an assistant/tool/squad 3. Creating a static handoff tool with parameters and it throws an error that my server was rejecting the webhook but I have not provided a server url since this is a normal staic handofd tool between squad members And many more that make the platform unbelievably slow and hard to work it. Why are there so many problems and bugs?
c
Hi, Thanks for reaching out. Could you please try the following troubleshooting steps and let us know if it helps? • Hard refresh the page (Ctrl + Shift + R / Cmd + Shift + R) • Clear your browser cache and cookies • Try opening the dashboard in an incognito/private window • Try a different browser if possible If the issue persists after this, please let us know which browser you’re using and if you’re seeing any error messages. Thanks!
e
Hi, I have tried all of the following steps you suggested and the bugs persisted. I have tried it with Google Chrome and Mozilla
c
Can you share a screen recording of the issues you're experiencing? That will help us investigate further.