Hi can some help me how can i integrate callgear s...
# support
g
Have you gotten this solved?
a
Nope
g
I’ve helped with VAPI SIP integrations before. The fix is usually straightforward: register the CallGear SIP line inside VAPI, make sure the SIP domain, port (9061), auth credentials, and codec settings match, then double-check inbound routing + Caller ID handling so VAPI actually accepts the registration. If you want, I can guide you step-by-step or hop in and troubleshoot why it’s not registering / not receiving calls on VAPI.
k
Hi! I'd be happy to help you integrate your CallGear SIP line with Vapi using SIP trunking. Vapi supports custom "BYO" (Bring Your Own) SIP trunks, which allows integration with any SIP provider including CallGear. Here's the general setup process: Setup Steps 1. Gather CallGear Provider Details From your CallGear account, you'll need: - SIP server address (gateway IP/domain) - Authentication credentials (username/password) - Your phone number (DID) 2. Whitelist Vapi IPs in CallGear Add these Vapi IP addresses to your CallGear allowlist for SIP traffic: 44.229.228.186/32 44.238.177.138/32 3. Create SIP Trunk Credential in Vapi Use the Vapi API to create your SIP trunk:
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curl -X POST "https://api.vapi.ai/credential" \
  -H "Content-Type: application/json" \
  -H "Authorization: Bearer YOUR_VAPI_PRIVATE_KEY" \
  -d '{
    "provider": "byo-sip-trunk",
    "name": "CallGear Trunk",
    "gateways": [{
      "ip": "YOUR_CALLGEAR_SIP_SERVER",
      "inboundEnabled": false
    }],
    "outboundAuthenticationPlan": {
      "authUsername": "YOUR_SIP_USERNAME",
      "authPassword": "YOUR_SIP_PASSWORD"
    }
  }'
Save the returned id (credentialId) for the next step. 4. Associate Phone Number with SIP Trunk
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curl -X POST "https://api.vapi.ai/phone-number" \
  -H "Content-Type: application/json" \
  -H "Authorization: Bearer YOUR_VAPI_PRIVATE_KEY" \
  -d '{
    "provider": "byo-phone-number",
    "name": "CallGear Number",
    "number": "YOUR_PHONE_NUMBER",
    "numberE164CheckEnabled": false,
    "credentialId": "YOUR_CREDENTIAL_ID"
  }'
5. Test Your Setup Once configured, you can make test calls through the Vapi dashboard or API. Documentation Full SIP Trunking guide: https://docs.vapi.ai/advanced/sip/sip-trunk SIP integration overview: https://docs.vapi.ai/advanced/sip Note: For inbound calls, you'll need to configure CallGear to forward calls to your Vapi SIP URI (format: {phoneNumber}@.sip.vapi.ai). Let me know if you need help with any specific step or have questions about your CallGear configuration!