I wanted to confirm whether our account is currently frozen, restricted, or partially suspended. Previously, there was an automation issue caused by our Make.com and GoHighLevel integration, which accidentally triggered repeated calls. The issue has now been fully resolved. Right now, the agents are not making any calls, so we would like to know if there is still any issue, restriction, or limitation active on our account. Here are some of the affected Call IDs for reference: * 019e...0e20 * 019e...0ec1 * 019e...0237 * 019e...c7fb Could you please confirm the current status of the account and let us know if anything still needs to be resolved from our side? Thank you.

Hi Huzaifa, could you share your VAPI email address? Our team needs it to look into this and get back to you with an update.

info@businessprosinc.com

Hi Huzaifa, To help track down this issue, could you share: - When exactly this happened (the timestamp) - What response you expected to get - What response you actually got instead This would really help us figure out what went wrong!

Hi, The issue started on Saturday, May 2. Expected Response: Everything was working perfectly. We had integrated our Vapi bots with GoHighLevel through Make so that when a new lead comes in, they receive one outbound confirmation call to confirm their booking. Actual Response: There was a trigger inside Make that was running automatically by mistake. Because of this, the system kept making repeated outbound calls to customers again and again instead of only one confirmation call, which caused the issue. The issue has now been identified and fixed by correcting the trigger automation. We would appreciate it if our Vapi account could be restored so we can continue our work normally.