Error: speechmatics transcriber failed -solved
# support
n
I keep gettnig this error:Ended: Call.in progress.error vapifault speechmatics transcriber failed How cna I resolve it??
r
That error usually means the Speechmatics transcription connection is failing, so Vapi ends the call because it can’t establish or maintain real-time speech recognition. It’s often caused by a temporary provider issue, bad config/credentials, or network/WebSocket instability between Vapi and Speechmatics. If it’s happening consistently, switching STT provider briefly can help confirm if it’s Speechmatics-specific or a broader integration issue. @Nisar
n
Wow. I have a client in production.. cant afford these outages.. 🙁
@User is anyone looking into the failure with Speechmetrics?? IS there any support for customers with systems in Production that are not working due to an connector??!
I switched to Deepgram and switched back.. same error. I also tried creating a brand new assistant using the speech metrics transcription, same error. I have a system in production that's not working. Really, really request you to get this urgently fixed please
a
Hey! Can you please try again - this sholdb e resolved now
n
Yay!!! Thanks for the fix.